Decision Paper Case Study Example | Topics and Well Written Essays - 2000 words

Decision Paper - Case Study Example Presently, the school has two payment models, which are the fixed tuition fee system and the after care school payment. In both instances, there are variations with how much parents would pay; especially with the after care fee. With the tuition fee, the difference in amount of money to pay comes in as a result of existing discount systems for parents who qualify and fall within discount criteria. With the after school system, the difference comes in how many hours a student would be engaged in the system. This means that the billing system is complicated because of the differences. However, the billing system is typically manual whereby parents have to make payments directly to the vice principal and in her office. One other situation that creates a bit of difficulty with the present billing and information system; apart from its manual nature is that the payment procedure allows for two modes of payments, which are paying in bulk and paying in installment. Generally, this involves high cost and time for the vice principal in keeping records of various times of billing that payments are made. But for the inability of the information system to handle complex processes including the billing system of the school, the school would have grown beyond its present grade 3 level. The fact of the case is that because the information system is highly manual and complicated, the administrative term of the school hardly have any extra time to undertake administration programs that are centered on growth and expansion. If the principals and administrative term had for the past twenty (20) years dealt with something more advanced and modern, they would have spent less time managing the billing system of the school such that they could have concentrated their time on publishing for the physical expansion of the school. Diagrammatically, the billing and information system uses Microsoft Excel software that contain the following data about students and payments. Student Name Pa rent Name discount on fixed fees Monthly fixed tuition fee Monthly fixed after-care fee Discounted fixed fees Monthly â€Å"drop-in† fees Total monthly fee Payment received Amount paid to date Amount outstanding Business Process Improvement The shortcoming of the old system is its manual nature, which makes working on the billing system cumbersome, difficult and time consuming. It was indeed based on these shortcoming and weaknesses that the new information and billing system was designed. The new billing system embraces and encompasses the new approach to technological development because it has its entire operational component rooted in technological operations. This is to say that there is virtually no need and use of manual manipulations to get the new system to run or start and complete a billing process. The new billing system is typically an online process that gives parents the pleasure of making payments from the comfort of their homes and offices. This means that th ere is a major advantage whereby the need to walk distances from people’s home to the school to make payment has been eliminated. The role of the vice principal to spend almost three quarters of her duties and time in the school overseeing the payment of fees will also stop. This means that there is going to be more time for the school to concentrate on its new expansion